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FREQUENTLY ASKED QUESTIONS
FAQ

Campy Yallaa Tunisia

The first camping equipment rental platform in Tunisia 

DELIVERY BEFORE DEPARTURE
Currently, we also deliver to Sousse, Monastir, Mahdia, Greater Tunis.
We can deliver to your home or to the Pickup point of your choice.


OTHER DELIVERIES:
For any other requests, please contact us by email.
 
 

The different delivery options are offered when ordering.

The choice is made when finalizing the order once the billing address (or delivery address) has been entered.

The different delivery options are offered when ordering.

The choice is made when finalizing the order once the billing address (or delivery address) has been entered.

For operational reasons, you cannot place an order with a delay of less than 4 days with the 1st day of rental.
This period of 4 days minimum allows us time to prepare your order and deliver it and to maintain a safety margin in the event of exceptional delivery delays.

However, don'tdon't hesitate to contact us via live chat to see if a solution is possible (hand delivery, etc.).

The dates you indicate are dates when you would like to have the equipment. This means full days where you can be in possession of the equipment. We will will deliver SO Before and the return will be made After.
 
 
The average time observed is 1 working day
Rentals are for a minimum duration of 1 day.
When you place an order, you indicate the date “START DATE”, the package will be received 24 to 48 hours minimum before this date.
For example, if your rental start date is a SATURDAY, you will receive your package on Friday at the latest.

If the rental starts on Monday, delivery will be made on SATURDAY.

The articles must be filed at a relay point, at the post office on next morning (11 a.m.) at the latest after the date “END DATE” provided when ordering.

If D+1 falls on a Sunday or a public holiday, the return must be made the following day.

If this deadline is not met, late payment penalties may be deducted from your deposit.

The articles must be filed at a relay point, at the post office on next morning (11 a.m.) at the latest after the date “END DATE” provided when ordering.

If D+1 falls on a Sunday or a public holiday, the return must be made the following day.

If this deadline is not met, late payment penalties may be deducted from your deposit.