Privacy Policy – Campy Yallaa

1. General information

Welcome to Campy Yallaa.

Protecting your personal data is a priority for us. This privacy policy explains how Campy Yallaa, operator of the site campy-yallaa.tn, collects, uses, stores and protects the personal information of users of our platform.

Within this policy:

• «"We", "Our" or "Campy Yallaa" refers to the company operating the site campy-yallaa.tn.

• «"User", "Customer" or "Visitor" refers to any person using our website, services or platform.

By using our website and services, you agree to the practices described in this privacy policy.

We recommend that you check this page regularly to stay informed of any updates.

2. Information collected

In the course of using Campy Yallaa, we may collect various information necessary for the operation of our services.

Information provided during a booking

When you book a campsite, accommodation, activity or service offered on our platform, we may collect:

• First and last name

• E-mail address

• Phone number

• Mailing address

• Date of birth (if necessary)

• Information relating to participants in the stay

• Booking information

• Preferences or special requests

Some information may be required to allow the service provider to organize your stay.

Information related to service providers

Owners, accommodation managers, or professional partners wishing to offer their services on Campy Yallaa can provide:

• Name or company name

• Professional contact information

• Property address or place of business

• Necessary administrative information

• Photos, descriptions and commercial information relating to the published offers

3. Data relating to minors

The Campy Yallaa platform is intended for users aged over 16 years.

We do not knowingly collect personal data concerning minors without the prior consent of a parent or legal guardian.

If you believe that a minor has transmitted personal data to us without authorization, you can contact us so that we can proceed with its deletion.

Contact :
contact@campy-yallaa.tn

4. Use of personal data

The data collected may be used for:

• Process and manage your bookings.

• To contact you regarding your booking or request.

• Transmit the necessary information to the relevant service providers.

• Manage user and partner accounts.

• To improve our services and the user experience.

• Respond to requests sent via our platform.

• Send us information about our offers, new products and promotions when you have given your consent.

• To prevent fraudulent activities or misuse of the site.

Campy Yallaa only uses your data as necessary to provide its services.

5. Sharing of information

Your personal data may only be shared in the following situations:

With partner service providers

When you make a reservation, certain necessary information may be transmitted to the relevant campsite, accommodation or service provider in order to allow the management of your stay.

With our technical suppliers

We may use external service providers for:

• Website hosting.

• Payment processing.

• Analytical services.

• Communication tools.

• Technical support.

These service providers are required to protect your information.

Legal obligations

We may transmit certain information to the relevant authorities when required by law or as part of an official procedure.

6. Payments

Payments made via Campy Yallaa may be processed by secure payment providers.

Campy Yallaa does not directly store your complete bank card information.

Payment information is processed in accordance with applicable security standards by the relevant service providers.

7. Your rights regarding your data

In accordance with applicable regulations relating to the protection of personal data, you have, in particular, the following rights:

• Request access to your personal data.

• Request the correction of incorrect information.

• Request the deletion of your data when possible.

• Withdraw your consent regarding certain uses.

• You have the right to object to certain processing of your data.

To exercise your rights, contact us:

Email: contact@campy-yallaa.tn

Recommended item:

• «"Request for access to my personal data"»

• «"Deletion of my personal data"»

• «"Unsubscribe from marketing communications"»

8. Marketing Communications

With your consent, Campy Yallaa can send you:

• Promotional offers.

• New features.

• Information about our activities.

• Available events or experiences.

You can unsubscribe at any time by contacting us or using the unsubscribe link in our communications.

9. Cookies

A cookie is a small file stored on your device when you visit a website.

Campy Yallaa uses cookies in order to:

• Ensure the proper functioning of the site.

• To make your navigation easier.

• Remember your preferences.

• Analyze site usage.

• Improving our services.

The cookies used may be:

Technical cookies

Necessary for the operation of the site and the management of reservations.

Functional cookies

Allows you to remember your preferences (language, settings, navigation).

Analytical cookies

This allows us to understand how visitors use our site in order to improve their experience.

You can configure your browser to refuse cookies. However, some site features may be limited.

10. Data Security

Campy Yallaa implements technical and organizational measures to protect your personal data against:

• Unauthorized access.

• The loss.

• The fraudulent modification.

• Misuse of information.

Our site uses secure HTTPS connections to protect data exchanges.

However, no 100% data transfer via the Internet can be guaranteed to %.

11. Data retention

We retain your personal data only for as long as necessary:

• Regarding the management of your account.

• To the execution of your reservations.

• In compliance with our legal obligations.

• To improve our services.

When the data is no longer needed, it is deleted or anonymized.

12. Links to external sites

Our site may contain links to external sites or services.

Campy Yallaa is not responsible for the privacy practices applied by these third-party sites.

We recommend that you consult their own privacy policies.

13. Changes to this policy

Campy Yallaa may modify this privacy policy to take into account legal, technical or commercial developments.

The version published on this page is considered the applicable version.

14. Contact us

For any questions regarding this privacy policy or the use of your personal data, you can contact us:

Campy Yallaa
Site : https://campy-yallaa.tn
Email: contact@campy-yallaa.tn
Telephone: +216 52 432 816

Last updated: July 2026