{"id":39978,"date":"2022-09-27T14:39:24","date_gmt":"2022-09-27T13:39:24","guid":{"rendered":"https:\/\/campy-yallaa.tn\/?page_id=39978"},"modified":"2022-09-28T00:53:05","modified_gmt":"2022-09-27T23:53:05","slug":"faq","status":"publish","type":"page","link":"https:\/\/campy-yallaa.tn\/en\/faq\/","title":{"rendered":"FREQUENTLY ASKED QUESTIONS"},"content":{"rendered":"
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FREQUENTLY ASKED QUESTIONS
FAQ<\/span><\/span><\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Campy Yallaa Tunisia<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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The first camping equipment rental platform in Tunisia\u00a0<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tFAQ<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n \n \n <\/span>\n\n \n How does it work?<\/span>\n\n \n
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See the page\u00a0CONCEPT<\/a><\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n <\/span>\n\n \n Where do you deliver?<\/span>\n\n \n
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DELIVERY BEFORE DEPARTURE<\/strong><\/div>
Currently, we also deliver to Sousse, Monastir, Mahdia, Greater Tunis.<\/strong>
We can deliver to your home or to the Pickup point of your choice.


OTHER DELIVERIES:<\/strong>
For any other requests, please contact us by email.<\/div><\/div><\/div><\/div>
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\n \n \n <\/span>\n\n \n What are the delivery options?<\/span>\n\n \n
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The different delivery options are offered when ordering.<\/p>

The choice is made when finalizing the order once the billing address (or delivery address) has been entered.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n <\/span>\n\n \n What are the delivery options?<\/span>\n\n \n
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The different delivery options are offered when ordering.<\/p>

The choice is made when finalizing the order once the billing address (or delivery address) has been entered.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n <\/span>\n\n \n How to place a last minute order?<\/span>\n\n \n
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For operational reasons, you cannot place an order with a\u00a0delay of less than 4 days<\/strong>\u00a0with the 1st day of rental.
This period of\u00a04 days minimum<\/strong>\u00a0allows us time to prepare your order and deliver it and to maintain a safety margin in the event of exceptional delivery delays.

However, don'tdon't hesitate<\/strong>\u00a0to contact us via live chat to see if a solution is possible (hand delivery, etc.).<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n <\/span>\n\n \n What do the dates correspond to?<\/span>\n\n \n
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The dates you indicate are dates when you would like to have the equipment. This means\u00a0full days<\/strong>\u00a0where you can be in possession of the equipment. We will\u00a0will deliver<\/strong>\u00a0SO\u00a0Before<\/strong>\u00a0and the return will be made\u00a0After.<\/strong><\/div><\/div><\/div><\/div>
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\n \n \n <\/span>\n\n \n What are the delivery times?<\/span>\n\n \n
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The average time observed is 1 working day<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n <\/span>\n\n \n What is the minimum rental period?<\/span>\n\n \n
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Rentals are for a minimum duration of 1 day.<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n <\/span>\n\n \n When will I receive my package?<\/span>\n\n \n
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When you place an order, you indicate the date \u201cSTART DATE\u201d, the package will be received 24 to 48 hours minimum before<\/strong>\u00a0this date.
For example, if your rental start date is a SATURDAY<\/strong>, you will receive your package on\u00a0Friday<\/strong>\u00a0at the latest.

If the rental starts on\u00a0Monday<\/strong>, delivery will be made on\u00a0SATURDAY.<\/strong><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n <\/span>\n\n \n When should I return the package?<\/span>\n\n \n
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The articles must be\u00a0filed<\/strong> at a relay point, at the post office on next morning\u00a0<\/strong>(11 a.m.) at the latest after the date\u00a0\u201cEND DATE\u201d<\/strong>\u00a0provided when ordering.

If D+1 falls on a Sunday or a public holiday, the return must be made the following day.

If this deadline is not met,\u00a0late payment penalties<\/strong>\u00a0may be deducted from your deposit.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n <\/span>\n\n \n At which Relay Point should I drop off my package?<\/span>\n\n \n
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The articles must be\u00a0filed<\/strong> at a relay point, at the post office on next morning\u00a0<\/strong>(11 a.m.) at the latest after the date\u00a0\u201cEND DATE\u201d<\/strong>\u00a0provided when ordering.

If D+1 falls on a Sunday or a public holiday, the return must be made the following day.

If this deadline is not met,\u00a0late payment penalties<\/strong>\u00a0may be deducted from your deposit.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div> <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

FOIRE AUX QUESTIONS F.A.Q Campy Yallaa Tunisie La premi\u00e8re plateforme de location de mat\u00e9riel de camping en Tunisie\u00a0 FAQ Comment \u00e7a fonctionne ? Voir la page\u00a0CONCEPT O\u00f9 livrez-vous ? LIVRAISON AVANT D\u00c9PARTActuellement, nous livrons \u00e9galement \u00e0 Sousse, Monastir, Mahdia, Grand Tunis.Nous pouvons livrer chez vous ou en point relais Pickup de votre choix. AUTRES LIVRAISON …<\/p>","protected":false},"author":1,"featured_media":38002,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"_analytify_skip_tracking":false,"footnotes":""},"class_list":["post-39978","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/campy-yallaa.tn\/en\/wp-json\/wp\/v2\/pages\/39978","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/campy-yallaa.tn\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/campy-yallaa.tn\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/campy-yallaa.tn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/campy-yallaa.tn\/en\/wp-json\/wp\/v2\/comments?post=39978"}],"version-history":[{"count":0,"href":"https:\/\/campy-yallaa.tn\/en\/wp-json\/wp\/v2\/pages\/39978\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/campy-yallaa.tn\/en\/wp-json\/wp\/v2\/media\/38002"}],"wp:attachment":[{"href":"https:\/\/campy-yallaa.tn\/en\/wp-json\/wp\/v2\/media?parent=39978"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}